Terms and Conditions of Booking
Moo Music Southport, Preston & Ormskirk Terms & Conditions:
Please read the following before proceeding with your booking.
Payments: Payments for block booked classes are to be made in advance (a minimum of 7 days prior to the start of the class), either via BAC's or card. Cash payments are only accepted upon prior agreement with your Farmer. Your child's place at a class is not secure until payment is received. Once payment is received, a Welcome Email will be sent to the email address provided at the point of booking. If you book onto a class part way through a block, you will only be charged for the remaining classes in that block. When paying by BAC's please state your child's name as a reference.
Changes to Session Times and Venues: Should you need to change session time or venue, we will accommodate these requests where possible, subject to availability. In the event that you are unable to attend your usual weekly session we will endeavour to offer an alternative session, the same week, subject to availability. Missed classes cannot be carried forward.
Refunds & Cancellations: Moo Music Southport, Preston & Ormskirk is under no obligation to refund or transfer fees paid in the event that you are no longer able to attend sessions. In the event that your session is cancelled by Moo Music Southport, Preston & Ormskirk, a replacement session will be offered. If you are unable to attend the replacement then a full refund will be given. In the event that your session(s) is cancelled by a venue that Moo Music Southport, Preston & Ormskirk use, we will offer a suitable alternative venue. If this is not possible then we will offer a replacement session or class credit for the next term.
Adverse Weather Conditions: Moo Music Southport, Preston & Ormskirk is under no obligation to refund sessions that may be missed due to adverse weather conditions within that postcode, if the venue and environment is safe and accessible.
Waiting Lists: When a class becomes full, we will operate a waiting list. Any new places that become available on an existing block of classes will be offered on a first come, first served basis. A new session will initially be offered to the first twenty people on the waiting list and then on a first come first serve basis.
Video and Photography: Video & Photography is very much welcomed at sessions, however we would ask that attendees remain sensitive to the feelings of others around them and stop filming and/or delete a photograph should a parent or carer request this and/or if a child other than your own be included in your video/photograph. Please do not replicate any materials from a session, unless given express permission to do so. This includes posting pictures of other children on social media sites. Moo Music Southport, Preston & Ormskirk forbids reproduction of any part of our sessions, in any form. All Moo Music Southport, Preston & Ormskirk photography, logos & illustrations are the copyright of Moo Music Limited. Any scanning or reproduction of any of the above without our written agreement will be regarded as being in breach of our copyright. With your prior agreement Moo Music Southport, Preston & Ormskirk reserves the right to use photographs from sessions for publicity and marketing purposes, if you have agreed for us to do so.
Valuables: All property (including prams) left in session venues, is left at the owners risk. Moo Music Southport, Preston & Ormskirk cannot accept any responsibility for the loss or damage of any personal possessions.
Illness: We request that you refrain from bringing your child to a session if they or you have any form of contagious illness including: diarrhoea, chicken pox, impetigo, conjunctivitis, an ear infection, measles, hand foot and mouth, etc. Please wait until the doctor has given you the all clear before returning to sessions. In the instance of sickness and/or diarrhoea your child must have been clear of all symptoms for at least 48 hours before attending a session.
Exclusion of Liability: Children and babies participating in sessions provided by Moo Music Southport, Preston & Ormskirk are to be under the direct supervision of their parent or carer at all times. The child's parent or carer is wholly responsible for the safety of their child at all times during sessions. Moo Music classes encourage parents and carers to interact and participate in the sessions for the benefit of their little ones.
Equipment: All equipment is cleaned after each session and checked regularly for damage. Should you notice any damage to a piece of equipment or should a piece of equipment become damaged whilst in use, please advise your session leader immediately. To keep equipment clean, please remove all shoes before the beginning of each session.
Food & Drink: Food & drink is not to be consumed on the equipment during a session. Should your child require a snack, drink or milk feed, please us the chairs provided around the edge of the session.